Privacy policy

Last updated: May 12, 2026

Akobi & Olori House of Style operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Akobi & Olori House of Style is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
• Account information including your username, password, security questions, preferences and settings.
• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
• Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
• From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, fulfill your orders, arrange shipping, facilitate returns or exchanges, maintain your account, and improve your shopping experience.

Marketing and Advertising. We may use your personal information to send marketing communications, promotional emails, and advertisements related to our products and services.

Security and Fraud Prevention. We use your information to authenticate accounts, maintain security, detect fraud, investigate suspicious activity, and protect our Services.

Communicating with You. We use your information to respond to customer support requests and communicate with you regarding your orders or account activity.

Legal Reasons. We may use your information to comply with applicable laws, legal obligations, enforce policies, and respond to lawful requests.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. These circumstances may include:

• With Shopify, payment processors, shipping carriers including FedEx and UPS, marketing providers, analytics providers, customer support providers, and other service providers operating on our behalf.
• With business and marketing partners for advertising and promotional services.
• When required by law or legal process.
• In connection with a business transfer, merger, or acquisition.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.

To learn more about how Shopify uses your personal information, please visit:
https://privacy.shopify.com/en

Third Party Websites and Links

The Services may provide links to websites or online platforms operated by third parties. We are not responsible for the privacy or security practices of those third parties.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information from children under the age of 13.

Security and Retention of Your Information

We take reasonable precautions to protect your personal information; however, no security measures are completely secure or impenetrable.

We retain your information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including:

• Right to Access
• Right to Delete
• Right to Correct
• Right to Data Portability
• Right to Opt Out of Marketing or Targeted Advertising

You may exercise these rights by contacting us using the information below.

Complaints

If you have complaints regarding how we process your personal information, please contact us using the information below.

International Transfers

Your information may be transferred, processed, and stored outside your country of residence.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:

Akobi & Olori House of Style
9878 Decatur Rd
Middle River, MD 21220
United States

Email: hotmommadesigns33@gmail.com

We are committed to protecting your personal information and maintaining transparency regarding how your information is collected, used, and shared through our website and services.